Regarding the experience
What can I expect from the Museum of Failure?
For every iPhone, VHS, or Ford Mustang that succeeds in the open market, there are always a few Newtons, Betamax tapes, or Edsels that crash and burn for all to see. The Museum of Failure celebrates these spectacular flops with a collection of over 130 plus items.If large corporations with unlimited funding, teams of innovators, and marketing experts can screw up, then it’s OK if we all make the occasional mistake… as long as we learn from it!
Where is the experience located?
The event will take place at Brooklyn Industry City (220 36th St, 2-A Brooklyn, NY, United States 11232).
Does the experience take place in an indoor or outdoor venue?
The exhibition will be held in an indoor venue.
How long does the experience last?
The visit will take around 60 minutes.
Is it COVID secure and safe?
The experience is designed to be COVID safe.
Is there air conditioning?
Yes there will be air conditioning.
Is the experience accessible for deaf people?
There is signage for every item on display. The majority of the items are also featured on the smartphone tour app, with additional text and video content.
What accessibility options do we have for someone visually impaired?
If someone is visually impaired, they can listen to a recording of an item’s information using the smartphone tour guide app.
Will there be strobe lights?
Will food and beverage be available on site for purchase?
Industry City is a town in which the municipal economy is centered around industry, with important factories. Industry City is a one-stop destination of experiences, eateries, events and everything in between. Visitors will have a lot of choices for food and beverages from other vendors, but no food and beverages by us.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Are there chairs available? Can I be seated during the experience/exhibition?
Will restrooms be available on site?
There is a restroom in the building, but not on site.
Are there vegan or gluten free options available?
Visitors will have a lot of choices for food and beverages from other vendors, but no food and beverages by us. There will be vegan and gluten free options as well.
Regarding the access to the event
Do I need to wear a mask?
For the safety and comfort of everyone, masks are recommended within the experience for everyone.
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive within the time stated on your ticket, but you can arrive within the next 30 minutes.
What happens if I arrive late?
Your ticket will still be valid, but you may be required to wait until there is space in the following times slots.
Can I bring animals?
No, but service animals are welcome.
Are service dogs allowed?
Service animals are welcome.
Is there an age requirement?
There are a few items that might be considered mature in nature, but they are sectioned off so that parents can exercise their own judgment on whether they allow their children access.
Is there parking available?
Yes, the parking is located behind the building.
What if the weather is bad?
The event is rain or shine.
What are the prohibited items at the experience?
Flash photography, alcohol, anything which may disturb the other patrons. Outside food and drink. Large backpacks. Weapons of any kind.